Lovely, relaxing experience. I was taken in the moment I arrived in salon. Each step of the Groupon 2 hour pampering package was explained in a gentle, non-intrusive manner. The treatment provider devoted the full 2 hours to me with essential oils, soothing body massage + body scrub (highly recommend) + body lotion applied via more massage after Spa shower with luxurious products and robe. This was followed by a gentle facial with exfoliation, mask + hydrating products. I certainly glowed when I left the salon. Extractions with the facial would have enhanced the experience for me because it allows my skin to breathe. It did take a couple of months beyond my phone call to get a booking and I did have to call a few times to speak in person but she told me not to worry about the Groupon expiry date and indeed it was honoured. Worth waiting for.