My A/C went out at the end of April. I searched Yelp for a heating/cooling contractor in April. There were numerous companies within 20 miles of my house but what initially caught my eye about the Dukes of Air was the fact that they had over 100 (5 star) reviews on here. That was far an away more reviews than any other contractor. I decided to give them a call. They sent a tech out to take a look and give an estimate. Robert came out and he was very friendly and very knowledgable. I was pretty sure going into this that I was probably gonna have to get a new system so I was prepared for that. Robert did say that the control board was shot and he could fixit but it was just delaying the inevitable so I asked for my options on a new system. He laid it out for me and I chose a mid level (16 seer) system. Before he left he got me up into the attic and pointed out some issues with how the original system was installed and explained why and how they would install the new system to make it work more efficiently. When it came time to schedule the install, he said it would be two weeks before the install could happen. I was nervous because it was starting to get hot out. He said he knew it wasn't ideal but when he left he promised to return within the hour for some portable units that I could use till the install happened. True to his word, he returned home I about 30 minutes with two LG portable AC units, one for each floor. It wasn't an ideal situation but it made the two weeks bearable.
A little bit more than two months later and I am loving my new a/c unit. It keeps the house cool and it runs for significantly less time than the old unit which was on constantly. I'm also really digging the Wifi thermostat.
Looking for an AC contractor? These guys are great. They are honest and they take great pride in their work. I will be using them in the future. Oh yeah, their work trucks look like the "General Lee." What more could you want?