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  • I live right around the corner from this Panera and have been to it many times. It has NOT been because of the service by any stretch of the imagination. Time and time again the food has always been as what is expected of a Panera or Paradise. Thus the reason we go here. That said time and time again the service has been sub par at best. Service comes from management and management stems from leadership. Where there are no leaders the people suffer. Employees and customers alike. PLEASE work on your leadership and management at this location. There is no question that customer service can change but sometimes you have to lop off the branches that don't produce a harvest.
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