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  • The quality of the food here is the only thing keeping my review above 1 star. Today my party of 3 had some of the worst service we have ever had at a restaurant. It took about 30 minutes and multiple inquiries about when we could order until another waitress told us that our original waitress was really busy and that she would take over for her. It was frustrating to see other tables that arrived later than us receive their food before we were even allowed to order but it got worse from here. It took more than an hour to get our food. Our frantic replacement waitress apologized over and over, offering to pay for our drinks out of pocket. What we really wanted was for KOS to pay for them but when asked if a manager would be able to grant us that, we were told that there was no manager present and no way to be reimbursed for our 2 hour wait other than taking our waitresses salary. You may not have the same experience at KOS but it is worth noting that if you do there is no one present to take responsibility for it. We paid our full bills, tipped the apologetic waitress, and left with no intention of ever returning.
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