We've ordered from them via GrubHub many times. 99.8% of the time the food arrives hot, fabulous and just what was advertised. We even get the fried Oreos with ice cream, and the ice cream is frozen while the deep fried cookies are still hot. Just DELICIOUS!! In the spirit of fairness, once or twice the food was subpar, but as soon as we let GrubHub know about the problems, we got an immediate phone call from the manager at the restaurant & offers to remake it "right" as well as provide a refund. Service plus great pub eats? Oh yes, they've earned our permanent business!