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| - So the last time I was there for an appointment the front desk knew I had an appointment, yet put me in as a walkin & I had to wait 25 minutes before the appointment even started.
Also, the last time the doctor (a woman, sorry can't remember her name) kept telling me that because I wasn't going to wait (she was pushing it) & have the dilation done, she was going to report this to my insurance. They NEVER told me I was to have this done & I had someone waiting outside for me. They kept me waiting long enough, there was no way I could wait another 1 - 2 hours.
This time they knew I had an appointment, & while the assistant took my preliminary tests (she wasn't very friendly - when she repeated something, she did it in a cold emotionless manner), I was left waiting in the exam room for the doctor. The next thing I knew, I hear the doctor talking to someone there about food. This conversation went on for I don't know how long.
When the doctor came in, she saw me briefly, she wanted my computer glasses, so I had to get them from Lenscrafters across the hall because they were cleaning them. I take all of 2 minutes, come back & the doctor is GONE.
She sent in another assistant to take my distance glasses (what? I was ONLY there for my computer glasses issue) & I said I think you made a mistake. The girl goes to check, comes back & says no, she wants your distance glasses. I think it was just a way to stall to make it seem like the appointment was moving along when it wasn't.
That done, I had to wait for the doctor again.
Finally the exam is over & it took an hour. I thought I was going to be in & out of there in 30 minutes, but with all the waiting & from what it sounded like double or triple booking, I had to pay the cost.
We will see if this new prescription is any better since she said it was basically the same prescription (lowered it down by one), but I just can't see my computer clearly.
Also I spent $175 on frames at Lenscrafters next door (they & the doctor share the space together) & when I got the computer glasses back, they had fingerprints on them.
An older guy who came over to see what I wanted, took them from me & was not friendly at all. He just stared at me as if I was ruining his day & looked like he didn't want to be there at all.
Not even an apology for me having to wait again for them to be cleaned. I'm not even sure the arms were cleaned by the other guy like they said they would attempt to do, although I have to assume they were handled because of fingerprints. What kind of an eye glass company leaves fingerprints on lenses?
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