| rev:text
| - I found the staff to be arrogant and unaccommodating. It may be a "vegan is better" attitude. While I was there a group of six arrived to celebrate the birthday of one of the twentysomething group, however, the waiter/manager refused to let them move a table for two to adjoin the table for four in the corner near the cash register so they could all be together for this special occasion; the reason given by the waiter/manager was that it would block the usual path to the cash register; so two of the group had to sit apart because the waiter/manager didn't want to walk an additional three steps to get to the cash register; on another occasion, I arrived with a Beano coffee cup in my hand, waited in the entrance while holding and sipping from my Bean coffee cup, then was greeted by a host while I was holding my Beano coffee cup, waited a bit longer, then another host greeted me with my Beano coffee cup and seated me at the DJ table with my Beano coffee cup; then while my Beano coffee cup was on the table, a waitress came and took my lunch order; a few minutes later the young waitress returned, reached across the table and grabbed the Beano coffee cup while barking "you're not allowed to have outside beverages in here!" I was surprised, so I grabbed the Beano coffee cup from her hand and asked "why are you telling me now, after I have ordered my lunch? I have had this cup since I arrived!" She replied: "well, I can cancel your order if you want!" I said "that's not a fair solution, why don't you bring me a coffee cup, I will pour the rest of my coffee into the cup and you can charge me for a coffee, I will probably have a re-fill anyway"; she said she couldn't do that and insisted that I give her the Beano coffee cup; I asked to see a manager; the manager supported the waiter so I asked to speak to an owner since I thought I was being unfairly treated and that my proposed compromise was reasonable; they took the Beano coffee cup, I ate my lunch, the owner called and spoke with me on the phone; she said the staff were enforcing the rules. I suggested that they could be more accommodating or, at least, inform people as soon as they arrive. On the way out I checked to see if I had missed a notice that was posted at the entrance saying: "No outside food or beverages" and there wasn't one. So, I called the owner and suggested it might be more fair to post a notice. If they had told me that outside beverages were prohibited when I arrived, I would have left, finished my coffee and probably returned to have lunch. (NOTE: other restaurants along 17th Avenue SW allow outside beverages and are accommodating).
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