This place is terrible. The owner is a jerk and acts like he does not care about you as if you say anything or question anything, he acts like you are stupid and basically does not care if he gets your business or not. The office staff overpromises and underdelivers. I have had a non working appliance for two a dn a half weeks WAITING to get on their precious schedule. Again, it is all about Bill (owner) AND not ABOUT YOU. STAY AWAY FROM THESE PEOPLE!!!!