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  • It's New Year's Eve. Earnest has a special (and expensive) three course dinner. Our group of 11 has reservations at 6pm. We arrive on time and are pleasantly greeted and seated. From that point on, the night was a disaster. We waited for somebody to take our drink orders while we perused the menu. At 6:30 we sent one of our party out to search for a waiter. By 6:45 our waiter finally came to our table. We ordered wine which came just before 7pm. We've been at Earnest now for one hour and we have wine. The waiter took our orders. This should have been relatively easy as the menu was a fixed three course dinner with few options. By 7:45, we have our entrées, except the start to our special meal is delayed as one of the orders delivered was the wrong entrée. By 8:15pm we have our desserts, except one of the orders was wrong and so we waited again in order that we could all enjoy together. We ordered a few after dinner cocktails. At 8:20 a woman (whom I suspect was the manager; she didn't introduce herself) tells us that we must leave the table as there is another party with a reservation waiting for it. Nobody has finished their cocktails, yet we are summarily escorted outside to the cold patio where we shivver and sip. The manager had the patio heaters immediately turned on, but by the time they were producing any heat, we had finished our cocktails. The food was very good, but they just couldn't seem to get anything to our table in a timely manner. Because they delayed every service, we found ourselves rushed out before we even finished our meal, as if any part of this mess could be blamed on us. When our checks arrived, those who ordered an after dinner cocktail had the drink removed from their bill, and that was a nice gesture. But half of our party did not have an after dinner drink. As a final insult, a 20% gratuity was included in the check because we were a party of eleven. In my opinion, it would have been more gracious (and honest) to charge for the cocktails and remove the gratuity. Anyway, I'm in no hurry to return to Earnest and if anybody in our group suggests going there in the future, I will suggest that we pick another place.
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