I was unhappy with the current vet my husband was using, and with the passing of our dog, decided with our new puppy to try this place out. Not only did they know my and my dogs name by the second visit they provide my Suki with personalized care. My other dog used to shake in fear at the vet we had used before, Suki loves the staff here. Also, the other vet seemed to only care about how much she could get us to pay. This vets office truly cares about my pet.