I'm generally satisfied with this Fry's store. Most employees are very friendly and helpful.....prices are competitive, and the store offers a wide array of everything. The only reason 4 or more stars weren't given is the deli. Pure unprofessionalism. I'm glad they finally came up with a numerical system, but that doesn't seem to have solved the wait. Often you can be standing there, and five employees behind the counter all have their backs turned to you, and seem totally unconcerned about serving you, or selling you anything. Usually a horrendous wait....sometimes 10 minutes or more with only 2-3 people in front of me. When (if) you finally get served, it's usually performed with a very indifferent, almost sour, attitude. Why they don't find deli employees with even a minimum of customer service acumen i'm not sure. I think the new store format and layout is outstanding, but the deli is still their one glaring problem.