I've eaten at many many many burger places. I like to consider myself a burger (and sushi) afficienado of sorts.
When I see the potential for this place....I shake my head.
We got there and found a place that was full of people but really lacked seating. My friend commented that they could easily seat more people with better allocation. So we were told immedatley it would be a 30 minute wait. Wow...For a burger??? In newmarket??
Not even the busiest chains in Toronto take that long...
So we get there... We have drinks as we wait at the bar (maybe a tactic)...then 10 minutes later we're asked to pay for our drinks and then we'll be seated.... Umm why not just transfer the bill to our table? Awkward... Also...take the extra step and have the hostess bring our drinks over, dont make us shlep 20 bucks of drinks over to our table ourselves...Its a really basic service that could go a long way or courtesy.
So we sit down and order. I get my burger... I got some sort of burger with lobster on it. It was probably the flattest burger i've tasted. No taste whatsoever. It came with a hollandaise sauce and I went out of of my way to taste the burger portion with no sauce....It was not good.
The best part of this place may have just been the fries which have a delightful taste of "sour cream and onion" chips. Brought me back to my child hood. In reality, the fries have green onion or chives or something on them. They were nice.
I asked my burger to be medium rare, it was fairly raw. The place is just pretentious and doesnt seem to know what theyre doing. From top to bottom. Theyre trying really hard to do something very basic and failing at every aspect.
They get two out of 5 for the fries, the pretzel bun option and that its not a frozen patty.
Other then that, I can cook a better burger at home.
I'm willing to bet that this place gets the good reviews it does simply because its Newmarket. If this place were in Toronto with heavier competition....It wouldnt stand a chance.