took my senior pom in for a groom. the receptionist was friendly. I told her what I wanted (teddy bear cut, clear the gunk around the eyes, keep around the head more fluffed up so she still looked like a girl, and I requested an oatmeal bath). we came to pick her up. I just did a quick look over and she looked ok. I noticed her eyes hadn't been cleaned and around her head was pretty short. but whatever. when we got home I realized her haircut is very choppy and uneven around her head. one side is much shorter than the other. I wasn't too worried about it being cut too short because it'll grow back. but now it's going to grow back unevenly too... would much rather have gotten to speak directly to the groomer to give them my request and make sure it's someone I trust to take care of my baby.