| rev:text
| - "That's all you need to know, right there, " she said, pointing up behind her head at a framed plackard from local news affiliate CBS 5 Dean's List.
It was dated from like 1996, or 2003, or something like that, I can't remember, but it wasn't very recent.
"What's that got to do with Customer Service?" I asked, completely perplexed.
I was just trying to tell her that I've had the same thing happen here twice now in two visits, where she is attending to personal business instead of her customer, ie me.
"Go on. (waving towards the door) We been here 17 years. We don't need YOU."
"You haven't even listened to me. I'm going to have to tell somebody about this."
"I don't care. I dont need to listen. I'M the owner. Go." (she starts pacing back and forth behind the counter, like a caged animal or a person about to get in a fight)
"You're the ONLY owner? So you're saying your PARENTS work for YOU? Here, and down the street at BurgerMania?"
"I'm the owner. I don't care."
A customer standing next to me, who's already received her order but has been waiting the entire time, come to find out, for Mrs. Rude to scoop her an ice cream cone, chimes in with, "I don't think she WANTS to listen to you."
You think?!
Moments earlier, I'd stood at the counter ready to order, while she was digging red plastic baskets out of one of the trash containers in the lobby. She saw me, and proceeded to continue what she was doing without acknowledging me, for a few more moments.
Then she comes around the counter -- no hand washing -- and proceeds to take my order.
$7.03 ... hand her my card, she swipes it but doesn't press any buttons on the card machine or the cash register.
~
On her phone laying on the counter, she continues the texting she originally started while taking my order.
~
It's taking forever, and she keeps going back and forth between the credit card reading machine and her phone laying on the counter.
-a few buttons pressed over here, -a few buttons pressed over there
Finally, I say "Forget it, this is the second time you've done something like this to me recently, and it's not acceptable to me. I'm taking my business elsewhere."
"I WAS WAITING FOR THE MACHINE! " she lamely attempts to defend.
"You were on the phone instead of doing what you should have been doing."
"Go ahead. I don't care. That's all you need to know right there."
.......and now you're up to date, back at the top of the review.
WAIT! I forgot to tell you about what happened last time:
I go for a late lunch, and I'm after a Falafel sandwich, easy enough.
Into a near empty dining room walks your humble narrator, and there's no one waiting in line at all, since it's 1 ish already.
A single patron is waiting at the counter for his food, engaged in personal conversation with our villain, Mrs Rude.
As I stand patiently behind Chatty Customer Man, Mrs Rude makes no effort to wrap it up or otherwise acknowledge me as a waiting customer, despite having already made indisputable eye contact.
"Shit, Did they just change subjects?!?" I'm thinking to myself, as I make the Universal Signal for depicting the perfect combination of Hunger and Readiness at a food ordering counter -- I caused my keys to jingle in my hands.
I literally stood at an empty counter while they chatted for a full minute and a half before I decided to turn and begin walking away.
I didn't rush, since there were a few Mother-May-I-Giant-Steps between me and the exit, and I would have gladly turned back if called upon.
But she let me go, and now I know why.
Mr Gyro doesn't need my business.
Mr Gyro doesn't need your business.
And if Mrs Rude does, in fact, speak on behalf of the entire ownership of Mr Gyro, well, then I guess
Mr Gyro doesn't even WANT our business. So be it.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)