I used this Hertz location when I needed to rent a car for about three days while my car was being repaired at Ric's Body Shop in Scottsdale. I was very impressed with the customer service right from the get-go. They picked me up at the body shop and drove me back to their facility, and it was a quick process to fill out the paperwork and get me in a car and on my way. When I returned the car, the process was just as quick, and I was driven back to the body shop to pick up my repaired car by one of the Hertz employees. I highly recommend this location!