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  • Should be able to give below a star. Went in for withdrawal, asked for large bills 50's or 100's teller immediately says they don't have any large bills all out will 20's work? No they won't I'll take 50's if no 100's. Says they can call another branch, no not driving somewhere else. Then he decides he has a small amount in back and let me go check. Amazing, he comes out with s bundle of 100's and says "found some so your good now". Not "sorry I lied to you, not sorry let me double check, not thank you for waiting I did find some". Then runs through counter etc. I leave him and go talk to branch manager for 2nd time. Now we're 2 out of 2 visits. The last time their teller Kim actually saved my business because their online service is worse than any branch could ever aspire to be. This time diff story. Branch manager apologizes "we had a run, didn't get our deposit". Fine I get it things happen, but this does not excuse crap customer service like you get from almost every single b of a employee! Lying to me immediately that you don't have something and only checking when I refuse to be a sheeple and accept bs has me leaving this bank forever! Voting with my dollar and hope you all do too! Typical BofA. 6 of us in line and one teller. Someone comes out of back approves sees us and goes away. Horrible management at this location. If their atm gave large bills they would shut down!!
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