The clothes are awesome. The prices are awesome.
So why 2 stars? Customer service. Obviously all the employees are there to get a discount on already cheap clothes because they don't acknowledge you. There's attitude when you ask for a dressing room. Attitude when you're checking out. It's like I'm bothering them by shopping there and providing them a job and paycheck.
Hopefully the staff will be better at Fashion Square when that location opens. I love H&M but hate the negativity in that store.