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  • I love zaxbys. Whenever I'm craving a quick chicken dinner, I'd rather go to zaxbys over KFC or any other fast food chicken place. While I enjoy the food, the staff here is pretty bad. For 3 times, they've messed up my order. Now, this isn't little nit picky stuff like no pickles on a burger, this is a mess up that's cost me money. 3 times, I've asked for large entrees, and large entrees is what's on my receipt after I pay, but for those 3 times, they always short change me on food. Going from regular to large is a pretty decent bump in price, so imagine my anger when I come home to see how they've screwed me out of my food after taking my extra money. I know I know, I should've checked my order before I leave, but I shouldn't have to for a place that should have their stuff together. Whenever I do make the long drive back to get my order corrected, 3 times instead of making a new order (since it's cold having to drive back and forth), they just throw the extra food in a side box and hand it to me. Twice, they've managed to miss half of the order that they were expected to correct. I love zaxbys, but I wish there was another one closer to me, because this one has some serious service issues.
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