This restaurant is slow, and the staff is extremely rude. They cannot handle the Lunch/Dinner rush. (Honestly those times tend to bled into one another). The rice was hard and under-cooked, the guacamole looked brown, and the Salsa had a funny aftertaste.
When it comes to online ordering, you are better off going to the restaurant and waiting in line (that is at times 15 people deep) because the online orders from this restaurant are never ready when one arrives nor correct. If you tell one of the staff that the order was incorrectly made, be prepared to receive attitude.
Just do yourself a favor and go to a different Chipotle altogether.