update: ... from 3.5 that I rounded up because this place showed alot promise is being bumped down to 2.5 because of failing to deliver.
Sadly what I addressed about how it tasted artificial in my initial review was solidified the other day when we decided to stop by. (plus my previous review was Review of The Day) I had the same order Taro snow, toppings custard, red beans, and lychee.
The "snow cream" that's touted as "lighter than ice cream, fluffy, snowy texture" is anything but that. This recent visit it was GOOEY glue like. Reminded me of making cake frosting gone wrong. ( http://instagram.com/p/b9593sDSLf/ ) It was too sweet and I only could muster two spoons of "it". I did eat all the toppings though. I am puzzled as to why this snow cream went from promising to "what the heck?"
I've since discovered we have had a shaved snow place that was open before Kuma's and the guys behind our place in Henderson ( http://www.yelp.com/biz/frost-bites-shavery-henderson#hrid:CAgk3o9HDehCsb1LHw8Xog/) outshines this celebrity chefs' establishment. It'll be cool when they open shop in the Vegas area! No disrespect to Chef Jet but I'll pass on this for now. I can't handle syrupy desserts lately. Still I encourage you to try Kuma's snow cream if you haven't yet already and then check out the other one. You will taste the difference
..and by the way, Kuma wasn't the first on the scene with snow cream so they cant claim originality. ...maybe first in Vegas but I do remember Fluff Ice ( http://www.yelp.com/biz/fluff-ice-monterey-park#hrid:qVs7fIEqjzEXBtWMAqfH4A )
was the one I tried first. Just sayin.
This update is based on product only and does not reflect on their friendly and helpful employees.