I had a bad wax. There was a ton of hair left on my legs after I got home. It looked like she missed entire sections of hair, I had stripes of hair down my legs.
I wish i would have inspected my legs better at the spa. Also, i felt like the girl waxing my legs was rushing. When I was done, they immediately brought back another customer for a wax.
Follow up: In fairness to the business, the owner did reach out to me and apologize, which does show that he cares about his customers concerns and comments. Although I am leaving (most of) my original review, I am upgrading my rating from a 1 to a 3 (and possibly changing my name on yelp to retain some sort of anonymity!)