I was invited with a group of ladies to Chanel's Beauty event called "Coco Game Center." I loved how we were greeted in the event with bottled soda pop--very classy! I had fun exploring and experimenting the different colours by myself. I just wished I had someone helping and explaining the products to me--something to consider in future launch.
With the rest of Holt Renfrew, service was meeeh in the majority of the brands that we visited. Maybe they're trying a hassle-free shopping method?!
I would say the most exceptional customer service we received was with Louis Vitton!! The sale associates were super friendly and patient with explaining the products--specifically, handbags. We were served sparking and still water, along with a Nadège cookie in the shape of a stiletto, which was not only super cute but also very delicious!!
Parking downtown is crazy but fear not, Holt Renfrew has their own valet parking! The amount of money you're paying for valet is probably about the same amount for parking downtown so take advantage of it!!