I've been a loyal customer for 30 years; however, tonight will be my last time to go to mineo's. Granted it was superbowl sunday, but I've never experienced such ineptitude. When I called to order the pizza, the gentleman told me it would be 30 mins; I ended up waiting 1 hr. After all that waiting, the pizza was undercooked and just horrible! What happened to the usually reliable pizza establishment; I believe it's become a bit too complacent! !