The first time I visited here, my experience was fantastic. Rose was super sweet, wanted to know what I liked, and did great on my nails. Today I went in to get a French tip using the dip powder. They also sat me with Travis, one of their nail technicians. TERRIBLE. It took him 2 hours, when for most places take an hour. His work was sloppy & definitely not worth the $45 I spent. He didn't know what he was doing, as he kept leaving the table to figure out where his stuff was. He left my nails looking uneven, lumpy, and ugly. If you come here, don't go to him. Nice guy, not worth the time or money.