Awful experience I have never been so insulted by a place of business. I took my Gary fisher in because the bolt that holds the handlebars broke, when I told the guy at the counter he laughed in my face and said I don't sell stuff like that. I asked if he knew where I could find the bolt and he once again laughed in my face and said home depot is the only place I know that has standard bolts. There should be a sign on the door that says hipsters only because if you don't look the part you get treated like an idiot. Since visiting this place I have been to many other shops that are willing to point you in the right direction if they can't help you themselves.