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| - SouthPark Morrison is the saddest story of apartment living in Charlotte that there ever was! This property was AMAZING when Bell Properties owned it - the grounds were always well kept and landscaped, the common areas were regularly cleaned, and the staff was friendly and accommodating and hosted quarterly socials for the residents, among many other things. While the units themselves are beautiful and the location is unbeatable, since The Connor Group took over several years ago, things have gone from bad to worse...
Not even sure where to begin. Allegedly, The Connor Group took over to renovate the building and make upgrades to the units/property...have yet to see any of those. Last summer, the pool was SHUT DOWN by the HEALTH DEPARTMENT for several days without any correspondence from the office staff. The coffee bar, which they still advertise as an amenity on many sites, was removed (thought this was a pretty standard amenity for a "luxury" apartment complex?). The paid, secured parking deck access is frequently broken, hallways and common areas are rarely cleaned and frequently smell of pet odors, and the grounds are commonly littered with pet feces. The new staff (who deserve a separate post just to themselves because they are so horrible to work with), will no longer accept packages for you (Bell Properties did). Instead, the staff will commonly leave packages in the mail room or hold them at the office without giving notice to the residents. Therefore, it's not uncommon for residents to have packages stolen out of the mail room or left in the office for months at a time. If you do choose to live here, make sure you keep an eye on your bill from the front office - they nickel and dime you for EVERYTHING. And don't expect much in the way of maintenance. I recently had 2 appliances fail on me. Both were replaced with old and very dirty appliances from unoccupied units. I actually, found out later that one unit hadn't even been replaced, the front office had lied to me.
In short, I lived in SouthPark Morrison for 1.5 years under the Bell management team and would have recommended this property to anyone and everyone. Now that The Connor Group has taken over, I would never recommend this complex to anyone. It seems to be a trend as there has been a steady decline in resident retention since the sale of the property. Many longtime residents have moved out to other properties. Seriously, save your money and go elsewhere!
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