Went here after a bad experience at a cigar shop in Oshawa. While parking is a bit of a pain, it is a GREAT store! I went in twice on two separate occasions and got the same excellent service from three different employees. I purchased a Millennium humidor for me and a Solstice for a friend. I felt the price for the humidor was quite good as it comes with many extras. The staff are friendly and will treat you with respect even if you don't know anything about cigars (I am not expert but I often play dumb just to see how I will be treated). They even do the initial seasoning for you to get your humidor ready for your cigars! They will not let you into their humidor alone but they will not make you feel like you are being monitored while you are in there (as the unnamed shop in Oshawa did). The only thing I would suggest is that you check over your humidor. On one the lock cover was loose and the other, the glue on one of the shelves came loose when I wiped it down a second time (it is a poor fit in the groove). These are not high end humidors (and they are made in China) so you cannot expect them to be perfect. Hence the suggestion to check them over. In fairness to the store I have not raised the issue with them but I will likely take them down the next time I am in Toronto to see how they respond.
Just adding something here as I couldn't remember the name of the first employee I dealt with. Saw it on an older review. Tyler is a very pleasant young man. A little bit chatty but that is only because he loves cigars and talking about them. You certainly can't hold that against a cigar shop employee!