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  • Not sure what was going the night my bf and I came here but it was pretty bad. We have been to this location before and received great service. We came her last Thursday night, we got seated right away but it was in the back of the restaurant. We thought it was a little weird to be in the way back with only one other group near us. 15 minutes passed and our waiter was nowhere to be seen. Finally I had to push the button on their iPad express ordering system to get the waiter to come to our table and he showed up 10 minutes after I pushed the button. The waiter was nice he order our food but I'm not sure if there was a shortage of staff that night but he was taking forever plus it wasn't even busy that night! The waiter brought the first round of bread sticks they were stale, my bf salad looked soggy and my minestrone soup was kind of cold. The second round of bread sticks were actually fresh and my soup was actually warm. It took 30 minutes for our food to arrive at our table. Sadly our food didn't taste very good it was kind of cold. We barely ate our food because we filled up with soup and bread sticks since it took forever to get our main dishes. We wanted to get take out boxes but our waiter again was nowhere to be seen. I paid with the iPad ordering system because we just wanted to leave. Finally the waiter came by and he got us to go boxes. I'm not sure what was going on that night but we have eaten here before and experience great service and delicious meals. This time was really disappointing, I could have made pasta at home! It makes me sad because I love the Olive Garden and the food but this time it was ruined for me. Not sure if it's new management or lack of staff but we will be going to other Italian restaurants in the area.
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