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  • I moved into 9920 Apartments in 2013 and I loved it. The staff was friendly and each maintenance request I submitted was processed and completed in a timely manner. I felt safe there and the office always worked with me whenever I had any one off situations. Stephanie is awesome and always did her best to help me she deserves a raise or promotion, she really cares about people and tenants. However, 9920 has undergone new management and they appear to be money hungry. They've raised the rent super high and screw people out of their money. I moved out and they pretty much claimed that my apartment was damaged etc. there were a few issues like the carpet but that was their fault because when I renewed my lease they were supposed to send someone to clean it but never followed through. The paint was chipped when I moved in there and the tub was painted and the paint started to fall off after I showered a few times in it. I would caution people when moving out because they'll screw you over. Also, the apartments are really nice but they're overpriced especially for that area. I moved and my insurance went down $56. I really didn't want to leave a negative review, but they screwed me out of more money than I needed to pay. They tried to go over the info with me but it doesn't make sense, it's like someone trying to convince you that the sky is red but you know it's really blue.
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