Wasn't horrible but I spent a total of 4 hours getting a gel manicure and pedicure. (Also has gel removed so I understand that takes longer. I tried corrected where there was bubble on my gel manicure and then if I didn't catch something right away I felt like I was in trouble. In the end I walked out with what I wanted, but my pedicure chipped a lot earlier than most and my gel nails lost their shine and there were still defects. I was just tired of correcting the service and being the one responsible to find the defects. Overall, I don't plan on returning to these salons. Unfortunate because I really was hoping this would be a great experience.