I hate liars and incompetent management. I brought my car in to replace a headlight bulb. I called at 4:00 yesterday and confirmed that they had it in stock. One car was in the bay when I got here and another arrived just ahead of me. they said, "we will get to your car as soon as we get this gentleman checked in". Literally 36 minutes later, they tell me they don't have the part (not that they had one but used it earlier today) but will have it in 20 minutes, and it only takes a minute to install. So, clearly they lied when they said they had the part, failed to even check my car for 35 minutes to see what part was needed (when they said they would do it immediately) and didn't really apologize for either flub. It took 68 minutes to do what they told me was a 1-minute bulb change. Never again.