As a picky and educated consumer, I was very impressed by the staff and the services. It's very difficult to find an honest and talented clinician. I've worked in the healthcare industry for 20 years and have seen it all. I wonder about the validity of the negative reviews. I watched the needle opened in front of me and I was shown the needle as it was empty and before the next needle was opened. One negative review mentioned the content of the drug in the needle and that the contents were spilled during application - how does a needle spill? It doesn't. Reva educated me thoroughly as well as Diane was very prompt responding to my request to be seen during my short stay in town. I will be referring Reva to my Las Vegas native friends and am looking forward to seeing her again during my next stop into town. Thanks again Reva!