WONDERFULl! I broke my screen on my Galaxy S3. I called and was informed I could come in anytime that day. Went right there. I was clearly explained the process and price ($99) by Dylan. He said it would be about 1 hr to 90 min and it was done in about 45 minutes! He called when it was ready to be picked up. GREAT experience! I will definitely return (if I have to) but I will also recommend this place to all my friends.