First time dining here so we went for an early dinner to avoid the crowds but it was pretty much empty. There was no hostess as we walked in and stood in the entry for awhile until someone saw us and seated us.
Then we waited at least 20 minutes for our waitress to come to our table while she passed our table several times completely ignoring us. They sat 2 more tables after us and she quickly served them first.
We almost walked out before she finally stopped at our table with not a single greeting, smile and hardly a word. It was very uncomfortable. She took our order then disappeared again. We were hoping the food would make up for the horrible service but the bento boxes were mediocre and not appetizing. We did not finish our food and she did not return after we got our food. We just wanted to leave. We flagged her down to get the check and of course that came quickly.
We never felt so relieved to leave an establishment before.