My boyfriend and I recently stopped in here for a mattress fitting and could not have had a more pleasant experience! The salesperson (Dan was his name I believe) took the time to understand what our needs were and did a wonderful job explaining the technical differences between each mattress we tried. This is a process I can imagine being rather awkward, but it ended up being a painless and even fun experience. We left having found just the right mattress and wanting the epic pillows we laid on as well! I'd gladly go back to another Levin location for more furniture shopping if the customer service and the overall vibe is always this great.
P.S. The location also has its own parking lot, which is a huge plus in Shadyside.