Had a spring break on a Sunday afternoon. I was afraid I would not get anyone out and would have to miss a day or work to get it fixed. Especially since my car was stuck in the garage. I placed a call and he was out within 2 hours. Issue was fixed within 20 minutes. Did not even charge any extra for the rush and weekend job. I am so happy with his service I am going to have him replace my 13 year old garage door opener. Going with a newer Wifi model.