I have had my water softener and RO system for 2 years now! I have had many questions and I can easily say that the staff at Ecowater Las Vegas are tops! They are clearly family oriented and family friendly folks! They are always there to answer my questions and are always very friendly to my family & me. If you are thinking of any type of water treatment for your precious family in Las Vegas. Please give these folks a call. You will thank me over again!