I just moved to the North Hills and had always greatly enjoyed the Sesame Inn in Mt. Lebanon. I decided to order take out from this location and the issues started from the moment they picked up the phone. For starters, the woman who answered asked me several times if I knew what location I was ordering from. I did not understand what she was saying due to the language barrier and tried to be very polite, however her growing irritation and blatant rudeness was overwhelming. The few questions I asked were met with aggression.
When I went to pick it up, the location was hard to find. It is virtually in a Toyota dealership. The entrance and ambiance is very chic. I picked up my food and asked the woman helping me if the chicken and broccoli was in a brown sauce. She did not initially respond at all and said a minute later that it was. I asked for extra soy sauce, which apparently irritated her as well. When I got home and opened my bag there were NO soy sauce packets and 2 duck sauces. Good thing I asked for "extra" or I would have had none. The chicken was goupy and chewy; not up to the standard I was used to from the Lebo location. I do not need to feel intimidated when paying for food and will not be going back.