I am an avid Applebees fan. In high school I used to go a few times a month for half price apps.
Since they've changed their menu, I've rarely gone. After moving to Matthews, my boyfriend and I visited this location twice. Both times were subpar. The food has gone downhill. Not sure if it's because of the menu change or this particular location, but the quality just isn't there.
Both times the service was horrible. They were nice but so slow and rarely checked in. As much as I love Applebees, they've lost a long time customer. I will be back, eventually, but probably not to this location.