The South is known to be slow paced. This restaurant really recreates that feeling.
We arrived to dine in and noticed that the restaurant was pretty full and thought that was a good sign that it was a good place but we were WRONG.
My wife ordered a combo plate with chicken tenders, pulled chicken, 1/4 rack of ribs, and a couple sides. I ordered the full rack of baby back ribs plate. It took OVER an hour to get ribs at a barbecue "rib shack." As we sat, we saw the restaurant empty out and fill back up and those new people got their food before us. I'd say that probably 5 tables with about 15 people got their meals before our two plates came out. One of the tables next to us had a guy get up and leave due to how slow the service was.
About 45 minutes into our dining experience, the waitress let us know that the food was on its way but that "ribs take a while to cook." It sounds like the restaurant was not prepared to serve its customers. The food arrived about an hour and ten minutes after we ordered with the explanation that "there were a lot of other tickets." Of course there were a lot of tickets, we were there watching all of the other tables get their food first even though they got there after us.
The food tasted ok. The chicken tenders were dry and stringy. The ribs were good and I had no issues with the sides.
The service was substandard and the waitress rarely checked on us in the nearly 2 hour dining experience. I got up to refill my drinks and we walked to the counter to pay because we would still be waiting for the check.
Overall, I do not recommend this place and will not be back.