They take great care of my two canine family members. Both seem to be happy with their bath and toenail clipping. One of my Boston's is not particularly outgoing and doesn't like many people other than me and she tolerates this environment well because they are so caring and gentle with her nervous soul. The other girl seems to enjoy her experience.
They are always treated to a Turkey Ball for their troubles and I sometimes buy extra for my friends canine family. We are kind of stuck on certain treats and haven't tried many, but the dogs have loved all of the treats we have tried.