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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-03-01 00:00:00 (xsd:dateTime)
itemReviewed	Ashley HomeStore
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Hi, I found some Ashley furniture on-line at a place called The Classy Home and they had a phenomenal price on the furniture I had looked at on an earlier date at Ashley Furniture Home Store on Dysart Road in Gppdyear, Arizona. I called and spoke with a lady at The Classy Home about possibly purchasing an Ashley set they had on-line and she was very nice and helpful. After that I called my local Ashley store and spoke with a salesman named Jay and asked him if they did price matching which he said they did but they usually did it locally only. He then asked if he could call me back cause he wanted to speak with his manager about this to see if he could get the set I was looking at around the same price that I was quoted by the other company. Jay then called me back and stated that the price he could do was only $200.00 more, which put it the price at $2894.59. I was elated because this way my family would be able to get the furniture we wanted within a week not a month. I told Jay I would call him right back so I could call my husband and make sure it was okay with him to go ahead. My hubby said great do it so I called Jay back to verify the price so I could go get a cashiers check and head into the store Jay then said oh wait a minute I miss calculated it's going to be $33 hundred and something! ( I was so upset that I didn't hear the full amount he said just the $33 hundred part) I told him wait a minute that's nowhere close to what you quoted me and I then asked to speak with a manager. Jay then told me that she wouldn't be able to help me and acted as if he didn't want me speaking with her. During this part of our conversation Jay kept telling me that she wouldn't be able to give me a better price over and over again but I still kept demanding to speak with her! Jay then placed me on hold for about 10 minutes and he then came back and said she was with a customer and I told him I would wait so he placed me on hold again. He then comes back and states that she is only working a half day and that she was leaving! I was appalled to say the least. I then asked to speak with the other manager that was at the store and Jay had told me his name was Russell. Jay told me that Russell was on a conference call so I told Jay that I was going to be by Ashley Furniture and that I would come up to wait to speak with Russell. Russell was on a long call which I understood. I waited for quite some time and went to a store a couple things over and came back and Russell was available to talk. I let him know what was happening and he called Jay over so we all could speak. I then let Russell know what had happened. Jay stood there rolling his eyes and smirking at me as I told some of the lies that he had told me, it was all I could do to not smack him! Jay stated to me on the phone that Tina the manager that left early was going to price match the furniture and now face to face he's saying that didn't happen. He even let me know he called the other company to verify the price doesn't that sound like someone is trying to price match? Of course it does! Russell listens and pretty much takes Jay's side on everything and during the conversation has the audacity to say that the place I found on-line probably sells Ashley's damaged furniture! I just couldn't believe what I was hearing from these two. After I got done yelling at both of them and not trying to made somewhat of a scene I left. After I got home I called Russell back and let him know I didn't appreciate his employee smirking and rolling his eyes and Russell let me know he didn't like that either and that Jay would be spoke to about this. Then the next day I called and spoke with The Classy Home about the order I had put in and to apologize about Jay calling them and the lady said OMG that wasn't your husband?! I said no way. She said that Jay had called and said he was my husband and that we wouldn't be buying the furniture cause it was to expensive! She stated that he asked a lot of questions and that he was very rude the whole time. I felt so embarrassed I started crying. What a total JERK! I am going to be talking to someone at Ashley a lot higher up than Russell about the problems they have with Jay, especially about him calling and acting as if he was my husband! I will never shop at an Ashley store again for anything!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Holly

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