Five stars for service - waitress and other staff were so nice - and the drink selection is pretty good. One complaint on drinks - some of the mixed drinks are too sweet and they don't offer happy hour specials in dining room, only if you sit at the bar! Boo.
Two stars for the food. It's too darn salty. I had a chicken sandwich and fries. Sandwich was OK, fries were not that good. Nothing ever tastes that fresh and final dish is always lackluster. I tried part of the asiago steak dish. They put unmelted asiago shavings and some gross cream sauce on steak. It just wasn't right. If anything, I think it should've been on top of steak and placed in broiler for a minute or two.
They even managed to mess up dessert. We got the apple flatbread with ice cream. Flatbread was burnt at the edge. Apples tasted fake and from a can. Tiny bit of ice cream. And the caramel sauce was flung on plate in a messy, random way that didn't add to the presentation. Sighs.
Three stars for salad bar, it was fresh and offered plenty of toppings.
I like this restaurant's location because it's away from Mentor Ave and not crowded, but wish their food was better. For a chain, it's pretty standard fare.