I had an appointment with Dr. Herman yesterday and for the first time in 3 years was SO happy with my experience with a specialist. He listened to every word I had to say, explained in thorough detail what my problem was, and what the healing process was going to be like. I haven't ever met a doctor who truly seemed as though he cared about my health like Dr. Herman did. The wait was average and the lobby was full. However, now I see why! This guy really knows his stuff. The staff is very friendly and efficient, and they were honest when I asked what the wait time was. I appreciate an honest, efficient, and experienced medical staff, and I was VERY happy with my experience.