Let me first off by saying that I was excited about trying Pizza Fire finally since it took over the space of a sub place my coworker and I frequented. Today we ordered our food online. The online ordering process could use some improvement. (more on this later). The website said our food should be ready within 20 minutes of ordering so we gauged our departure from work to the store based upon that. I mean we're working with only 30 minutes. All minutes are crucial. Anywho, by our judgment ordering at 12:30 should have had our food ready by 12:50. We arrived at the store at 12:53 and they haven't even made the pizzas yet. We ended up sitting for another 7 minutes waiting on our pizza to be created and fired. Not only that but I got a combo with a salad and that wasn't even made. They make it when you arrive. It would have been nice to know this on the website. It would have also been nice to have had the salad made while we waited on our pizza. 2 and 2 is not 4 here. The efficiency is lacking. In the rush of making my friends pizza, half of the pizza had no toppings. Thanks Pizza Fire. You can miss me on the lunch run from here on out.