I believe my review was very clear, and an honest opinion of why I would not consider Yen Chiropractic services. First impressions are lasting impressions. For you to continue reaching out to me and adding comments weeks later, further confirms how unusual your customer service approach is. Please work on your approach of handling appointment inquiries. Take note of how other highly rated Chiropractic businesses screen those calling for an appointment; by welcoming the individual to complete a medical history form, and consultation to properly customize a plan that will serve the individual's needs. I'm pleased to say, I have indeed found such a business who did not prematurely assume my teenage son was some worker or individual looking to scam anyone, and certainly not looking for "a free lunch." I have moved on, so please do not continue contacting me or make some last ditch attempt to justify how you handled our phone call. It's very unusual, and uncomfortable to keep getting messages from you.