Let's be fair, it's a Chinese take out and some eat-in if you so choose. So comparing against other fast food, this is not bad. It's clean and the food is always fresh.
And let's also be honest, East side of Cleveland, exccluding Asia town, has horrible Chinese food choices. So a Panda Express, as pathetic as it sounds, is bring up the curve on the Chinese food scale here. I'm from Chicago area and the sight of this new Panda brought Joy because I've been sick of the mystery brown sauce from all the other Chinese joints.
Now the downside is that the staff is slow but we have to blame the customers too for being indecisive. I have been visiting here many times and still bump into first timers.