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  • Ive been to this store since October.2016 Place have good atmosphere and friendly service Bernice was great..if I knew how their business transaction will come up,,,i wouldve drop TMobile In the hearbeat..it was never a smooth transaction And still waiting for that be ressolve 5 months And still not ressolve..and today i called for my daughter Phone to see if came in already within 2 weeks wait First we were told they will call when it comes in,,make sense right!!!,, no call was recieve or whatsoever to INFORM their customer if it was in or not...long soty shortthey send it back because they can only hold it for 7 days,,, they are fully aware to send it back within 7 days,,, But not a day to atleast inform customer thatbit was there Now...that doesnt make sense..I called and some Orlando Cry baby asnwer telling to call main customer service,that he couldnt help me on the phone unless i go there,,,really!! where in the fucken world of customer service you learn that,,all u need is my information.. well I ask for someone else and guess what??? Yup they can help me clarify and go to the next step to solve the issue. So for you B**ch a**...Orlando or whatever your name is Go do something else,,you cant handle pressure and you suck in what you do at Tmobile.. you make this store suck And your company itself.
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