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| - Ive been to this store since October.2016
Place have good atmosphere and friendly service
Bernice was great..if I knew how their business transaction will come up,,,i wouldve drop TMobile
In the hearbeat..it was never a smooth transaction
And still waiting for that be ressolve 5 months
And still not ressolve..and today i called for my daughter
Phone to see if came in already within 2 weeks wait
First we were told they will call when it comes in,,make sense right!!!,, no call was recieve or whatsoever to INFORM their customer if it was in or not...long soty shortthey send it back because they can only hold it for 7 days,,, they are fully aware to send it back within 7 days,,,
But not a day to atleast inform customer thatbit was there
Now...that doesnt make sense..I called and some Orlando
Cry baby asnwer telling to call main customer service,that he couldnt help me on the phone unless i go there,,,really!! where in the fucken world of customer service you learn that,,all u need is my information.. well I ask for someone else and guess what??? Yup they can help me clarify and go to the next step to solve the issue.
So for you B**ch a**...Orlando or whatever your name is
Go do something else,,you cant handle pressure and you suck in what you do at Tmobile.. you make this store suck
And your company itself.
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