Pros:
-Wig and mask selection is great, and there is a pretty decent variety in terms of other costumes.
-The staff was very friendly and tried to be helpful.
-Prices are decent, but not always affordable.
Cons:
-They have NO return policy. That means if you open something and it's defective, you can't return it. That's pretty crappy, especially for a store that offers some pricy items. This is my biggest problem with the store by far.
-They run out of a lot of stuff close to Halloween. I went a week before Halloween and they were out of many styles of wigs and couldn't order them in time.
-They didn't have a lot of what I was looking for. I wanted a red wig without bangs, which they didn't have, so I had to get one with bangs that cost $35. Also wanted purple gloves, which they didn't have either. So don't go looking for something two specific or you may be disappointed.