I really wanted to give this resort 5 stars: the staff are friendly and awesome. So helpful!! The grounds are breathtaking. Our room was clean and extremely nice. We were here on a staycation and our children had a blast at the pools and enjoyed all the festive actives.
I can still only give 4 stars.
Our bellman suggested to eat at ironwood grille since two children and baby would fit in well there over a 4 star steakhouse. The menu choice looked great and the staff was so friendly but the restaurant was filled with flies. All over the windows, the glasses and silverware already set out, us! We told the manager and move outside under the misters. Unfortunately our table and the surrounding tables were covered with tiny ants. We were too disgusted to eat. The staff understood and our waiter said they were having problems with it lately. We ended up leaving and asked the front desk if there was another on site restaurant. The lady was unconcerned and advised us to either wait till 5 (we had hungry kids) or go off resort, which we ended up doing. Once again tipping valet, to and from. Aside from that it was great. Not sure if we will be back.